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Shipping & Returns

Shippings and Returns

Each product presented or sold on aslcctv.com is subject to specific return and RMA warranty procedures. Please email us at support@aslcctv.com or fill out our RMA page for any defective items, DOA's or items damaged in transit. We will not accept any returns sent without an approved RMA number and returns must be sent freight prepaid. Where specific warranties are provided by our distributors and/or manufacturers, we will assist the customer in a reasonable manner to have the warranty fulfilled. Note that insurance is added on all shipments and coverage for loss or damage must follow our insurance provider and shipping company's guidelines (UPS/USPS/Fedex/DHL). For international shipments the customer is responsible for paying all import duties (taxes), V.A.T and surcharges imposed by the foreign country's government and/or shipping agent(s). We DO NOT under-invoice or otherwise engage in deceptive export practices and we reserve the right to cancel any orders or refuse payments from suspect sources or countries listed on the U.S trade sanctions list. We comply strictly with Title 15 C.F.R (Commerce and Foreign Trade) Destination Control Statement and diversion contrary to U.S Law is prohibited.

For BULK ORDERS: Please email or call us for trucking or freight forwarding rates!

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